Provider Terms & Conditions

Last Updated: August 2026

Welcome to EXIT. These Terms & Conditions apply to all service providers who register, access, or provide services through the EXIT platform.

1. Acceptance of Terms

By registering as a provider on EXIT, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these terms, you should not register or use EXIT as a service provider.

2. Provider Registration

Providers must provide accurate and complete information during registration, including:

• Full name and contact details.

• Service category and skills.

• Service location.

• Required identification or verification documents, where applicable.

• Accurate bank/payment information.

EXIT may verify the information provided before approving a provider account.

3. Provider Responsibilities

Providers are responsible for:

EXIT is a technology platform that connects customers with independent service provider.EXIT does not provide any uniform,clothings,dress,ID card,tools,or material to services provider.EXIT recommends wearing a clean ,professionals dress.Wearing or not wearing EXIT branded cloths does not create any employer-employee relationship between EXIT and service provider.

service providers are independent services not employees of EXIT.

EXIT shall not be responsible for any accident,injury,death,property damage,vehicle damage,or loss araising during the tyre puncture services or while the customer or servece provider is travelling to or from the service location.

• Tyre puncture technicieans listed on EXIT may operate independently.EXIT does not guarantee the workmenship,qualification,tools,materials,or counduct of every service provider.

• Providing services professionally and responsibly.

• Arriving at the agreed location on time.

• Maintaining appropriate communication with customers.

• Providing accurate information about their services.

• Completing accepted bookings unless there is a valid reason.

• Maintaining the necessary skills, tools, licenses, or permissions required for their services.

• your safty is your responsiblity

4. Service Bookings

Providers may receive service requests through EXIT.

A provider should accept a booking only when they are reasonably available and capable of completing the requested service.

Once a booking is accepted, the provider is expected to fulfill the service according to the agreed booking details.

5. Pricing and Charges

Service pricing may be determined according to the rates, packages, or pricing structure available on EXIT.

Providers must not charge customers additional amounts without proper disclosure and, where required, customer approval.

EXIT may apply applicable platform fees, commissions, subscription charges, or other charges as communicated to providers.

6. Payments

Payments for completed services may be processed through the payment methods supported by EXIT.

Where applicable, provider earnings may be subject to platform fees, taxes, refunds, adjustments, or other applicable deductions.

Payment processing times may vary depending on the payment method and applicable settlement process.

7. Cancellation and No-Show

Providers should avoid cancelling confirmed bookings without a valid reason.

Repeated cancellations, late arrivals, or failure to attend confirmed bookings may result in warnings, restrictions, suspension, or termination of the provider account.

8. Customer Interaction

Providers must treat customers respectfully and professionally.

Providers must not:

• Harass, threaten, or abuse customers.

• Discriminate against customers.

• Request illegal activities.

• Misuse customer information.

• Engage in fraudulent transactions.

• Attempt to move transactions outside EXIT for the purpose of avoiding applicable platform charges.

9. Customer Information and Privacy

Providers may receive customer information required to complete a booking.

Such information must only be used for providing the requested service.

Providers must not sell, share, misuse, or retain customer information for unauthorized purposes.

10. Service Quality and Complaints

Providers are responsible for the quality and proper completion of the services they provide.

Customers may submit ratings, reviews, complaints, or feedback through EXIT.

EXIT may review complaints and take appropriate action where necessary.

11. Prohibited Activities

Providers must not use EXIT for:

• Fraudulent or illegal activities.

• Fake bookings or transactions.

• Misrepresentation of qualifications or services.

• Harassment or abuse.

• Unauthorized collection or use of customer information.

• Circumventing EXIT's payment or booking system.

• Any activity that may harm customers, other providers, or EXIT.

12. Verification and Documents

EXIT may request additional documents or information for verification, security, compliance, or operational purposes.

Failure to provide required information may result in account restrictions or suspension.

13. Account Suspension or Termination

EXIT may suspend, restrict, or terminate a provider account if the provider:

• Violates these Terms & Conditions.

• Provides false or misleading information.

• Receives serious or repeated customer complaints.

• Engages in fraudulent or unlawful activity.

• Misuses customer information.

• Attempts to bypass EXIT's platform.

• Creates a safety, security, or reputational risk.

14. Platform Availability

EXIT may temporarily suspend or restrict the platform for maintenance, updates, technical issues, security reasons, or other operational requirements.

EXIT does not guarantee uninterrupted availability of the platform.

15. Independent Service Provider

Providers are responsible for their own services, conduct, equipment, applicable licenses, registrations, taxes, and legal obligations.

Registration on EXIT does not automatically create an employer-employee relationship between EXIT and the provider unless separately agreed in writing.

16. Limitation of Liability

To the extent permitted by applicable law, EXIT shall not be responsible for direct or  indirect accident ,incidental,damages or consequential losses arising from services provided by a provider or from interactions between providers and customers.

Providers remain responsible for their own acts, omissions, negligence, and service obligations.

17. Changes to These Terms

EXIT may update these Terms & Conditions from time to time.

Updated terms may be published through the application or website. Continued use of EXIT after such updates constitutes acceptance of the revised terms.

18. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

19. Contact and Support

For questions, complaints, or support related to provider accounts, bookings, payments, or services, providers may contact EXIT through the support/contact options available in the application.

By registering and using EXIT as a provider, you acknowledge that you have read, understood, and agreed to these Provider Terms & Conditions.